Cancellation Policy
We understand that sometimes plans change. Here's how our cancellation process works:
🕐 Order Cancellation Window
You may cancel your order within 15 minutes of placing it, as long as it has not been packed or dispatched.
📦 After Order Dispatch
Once your order is out for delivery or has already been shipped, it cannot be cancelled. However, you may still refuse the delivery at your doorstep.
🚫 Non-Cancellable Items
Some products like perishables (fresh produce, dairy, frozen goods) are not eligible for cancellation once the order is confirmed.
🔄 How to Cancel
To cancel your order:
- Log in to your account
- Go to My Orders
- Select the order and click Cancel
Or contact our support team at support@quickportohub.com or call +1 (786) 555-0192 for assistance.
🔁 Refunds (If Prepaid)
If your prepaid order is cancelled within the allowed time:
- The refund will be processed within 3–5 business days
- It will be credited to your original payment method
Let me know if you want this adapted for COD-only stores, subscription orders, or international fulfilment.
