Shipping and Delivery
๐ Delivery Timeframes
-
Quick Delivery Zones:
Orders delivered within 10 to 60 minutes (subject to availability and location). -
Same-Day Delivery:
Place orders before 6:00 PM for same-day delivery in eligible areas. -
Standard Delivery (Non-perishable items):
Delivered within 1โ2 business days via trusted courier partners.
๐บ๏ธย Delivery Coverage
- We currently deliver across major cities and towns.
- Check delivery availability by entering your PIN code at checkout.
๐ณ Shipping Charges
- Free Delivery on orders above โน499
-
For orders below โน499:
- โน25 for grocery & essentials
- โน50 for all other categories
- Express or scheduled delivery may have additional charges
๐ฆ Order Tracking
- Real-time tracking is available in My Orders
- Youโll receive SMS & email updates once your order is out for delivery
๐ซย Delivery Attempts
- If you're unavailable during delivery, our team will call once to reschedule.
- After 2 failed attempts, the order may be cancelled and refunded.
โ ๏ธ Important Notes
- Delivery timelines may vary during peak hours, holidays, or bad weather.
- Fresh, frozen, or temperature-sensitive items are delivered using special insulated packaging.